ORDER PROCESSING AND DELIVERY
How Long Does it Take to Process My Order?
It takes us 3 days to process an order and is shipped out the following day. (excluding Holidays and weekends)
How Long Does Shipping Take?
We ship via Ground USPS. Once your order is shipped, delivery usually takes 3-7 business days.
RETURN POLICY
Do You Accept Returns?
Sadly, no. All sales are final.
CUSTOM CARE INSTRUCTIONS
How Should I Take Care of My Custom Heels?
Our heels are made with love and care, therefore they should be treated as delicately as possible. Wipe down your heels after each wear. With each order, a care guide is given to show you how to maintain your custom heels.
What If They Get Dirty?
Simply take a damp cotton cloth and wipe down the heel with little to no pressure.